You want a large database of prospective customers for your Service Department.

But good marketing relies on good data.

Good data means keeping track of when a customer's MOT is due - even if you didn't do their last MOT

It means knowing when your customer puts a private plate on their car

or when they sell it

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Find out how Navigator delivers digital Used Vehicle Preparation Sheets to the Sales Team

From a customer perspective, success is being able to speak quickly to the person they need to talk to and deal with their requirements as quickly as possible.

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Integrating your telephone system with your DMS can be a fast-track way of improving the ability to deliver on this expectation.  

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The DMS is the hub of the dealership, and forms the core part of most dealer processes.  For most DMS companies, the past decade has been a slow transition from being a software application write to adding the skills of system integrator.  We need to integrate these additional systems and processes both online and offline to provide both the customer and dealer staff with a simple, pleasant experience.

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