MyAutoCompanion

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Puts yourself in your customer's pocket

MyAutoCompanion

Puts yourself in your customer's pocket

MyAutoCompanion

Your customers have go-to apps on their phones, from companies such as Amazon and Facebook. These companies "own" their customers through their apps.

MyAutoCompanion is an Android/IOS application which your customers are invited to download automatically and allows them to engage with the dealership. It becomes their go-to app for all their motoring needs and aids you in retaining your customer over the long term whilst gaining every sales oppotunity you can.

By allowing the customer to transact online with you, from online service booking, two way messaging through to online payment for services this reduces the administration time that your Service Team need to put in.

But, MyAutoCompanion is far more than that!

As well as efficiently giving your customer an additional way to interact with the dealership, making both their and your lives easier, MyAutoCompanion is also your way of marketing and gaining sales from them.

and by incredibly tight integration with Navigator, notifications can be sent to the customer on a timely basis - automatically when their car is ready after a service, through to when their warranty expires - taking them automatically through the process of buying an extended warranty.

Better still, as a Navigator customer - you can deliver MyAutoCompanion free to your customers as *your* dealer app!
Marketing Messages

Marketing Messaging

Marketing messages, from Service Reminders through to invites to new model launches can be sent direct to the app.

Calls to action will open the app and take the customer to the right section to process.

This is an phone notification, more powerful than a text or email, with a greater likelihood for being clicked on.

Service Booking

Service Booking

Your customers can create a service booking, straight from the app, in less than 5 clicks. This creates a fully populated service repair order in Navigator just waiting a one-click Service Advisor approval.

The customer is happy, he can book his car in 24 x 7 x 365 with no hassle, and the dealer saves time in customer handling - up to 10 minutes per booking, which could easily equate to a month of saved time per annum!

Service and MOT reminders are sent to the app by pop up messaging and the call-to-action goes straight to the service booking process.

Out of hours Check in

Online Check On

The day before the customer is due in the workshop, Navigator will send a notification to the customer asking them to Check in online.

Just like when you check in for a flight - this reduces time when the customer arrives at the dealership and also provides some additional upsell opportunities!

Saving your customer time in the dealership, reducing those morning queues and also increasing the average invoice value!

VHC authorisation

Vehicle Health Check Authorisation

The Navigator Vehicle Health Check interfaces with theMyAutoCompanion App so any health-check issues can be communicated to the customer via the app and authorised with a single click. If the customer wishes to send a message to the Service Advisor they can do so within the app.

In App Payment

View and Pay Invoice

Customers receive notifications when their invoice is ready, allowing them to pay in app by credit card or simple bank transfer using their mobile banking. This saves time for the customer when they collect their car and reduces queus at Service Reception in the evenings.

Two Way Chat

Self Check-Out

Using a keybox unit, customers can self-checkout. The Service Advisor reserves the box, which advises the customer in the app and sends a code to open the box. The customer arrives, types in the code at the box and takes his keys. Simple! Happy customer, who can get on his way quickly, and saves the Service Advisor another chunk of time.

The Accounting Suite

Accounting should be seen and not heard!

Apart from by the Accounts Team!

Navigator Accounting is like the proverbial ice-berg. Most of it is hidden in the depths of Navigator, automatically squirreling away information on every transaction, recording details of every invoice and payment in and out of the business.

So, Accounting is fully integral to every process.

The Accounts Team have full visibility of every transaction, using advanced drill-down reporting, allowing drill down right to the point of viewing an invoice (even a purchase invoice!) 

And it's an Accounting System that's designed from the ground up for Dealership use, understanding how dealers need to analyse their data and recording it automatically in a style to enable that.

Fully able to work with multi-company, multi-branch and multi-franchise setups.

Report on vehicle sales split Retail or Trade, that's automatic. Break down further to analyse franchise or non franchise sales, yep that's automatic too!

Do the same in Workshop.. of course!

Navigator Accounts has all the key features you'd expect in any modern Accounting System, like

VAT Making Tax Digital,
Integration with your Bank account
Generation of formatted Management Accounts

See more details below

Accounting Designed For The Motor Trade

Navigator’s accounting suite gives you built-in, dedicated ledgers for vehicles, warranties and assets. And because everything is fully integrated with your sales, parts and workshop systems, you’ll find bookkeeping refreshingly simple.

Easily Customise Your Accounts

Need to keep separate books for each of your departments? A parts only account, for example? Consider it done.

Detailed Reports In Your Preferred Format

This is your system, so you decide what it looks like, what
data it delivers, how and when it is delivered.

It’s down to you when you see your full management accounts and Daily Operating Control reports. And, to make life easier, every report can be sent to Microsoft Excel for formatting and “what if” analysis.

And relax.

Dealership Size Doesn't Matter

Whether you’re a group of 99 companies in thousands of branches, or you’re a sole trader, Navigator’s accounting suite fits because it’s scalable and it’s adaptable.

Navigator’s nominal ledger can even generate manufacturer composites.

Reduce Pricing Errors

This is smart working.

Navigator highlights pricing errors so they don’t damage your business. It tracks all deliveries and it reports back exactly what you need to know to be one step ahead.

All parts, sub-contract and sundry goods are matched and checked when posting the invoice.

Credits due, returns, short deliveries and bonuses? Check, check, check.

Authorise Invoices in Advance

One of the key benefits of having our own internal accounting system is to be able to more tightly integrate the Accounting system with the other departments.

This is a great example of this at work.

So, what anyone in any department accepts goods or services into their department - eg buying parts, sub contracting repair or buying an extended warranty - the details are automatically transferred to accounts.

When the invoice comes in, if it matches these details, then the Accounts team can continue processing without having to further authorise the invoices.

Make smoother and efficient.

If there is a query, then they can also see the details of the original goods in - it may be simple that it's a part invoice.

Navigator Invoice Capture and Post

Navigator Invoice Capture and Post uses Artificial Intelligence and Machine Learning to automatically capture invoices, read the information on them to assist in the processing and posting into Navigator.

This can save 80% of the time taken to process purchase invoices!

Book a Discovery Call

MyAutoCompanion

Your customers have go-to apps on their phones, from companies such as Amazon and Facebook. These companies "own" their customers through their apps.

MyAutoCompanion is an Android/IOS application which your customers are invited to download automatically and allows them to engage with the dealership. It becomes their go-to app for all their motoring needs and aids you in retaining your customer over the long term whilst gaining every sales oppotunity you can.

By allowing the customer to transact online with you, from online service booking, two way messaging through to online payment for services this reduces the administration time that your Service Team need to put in.

But, MyAutoCompanion is far more than that!

As well as efficiently giving your customer an additional way to interact with the dealership, making both their and your lives easier, MyAutoCompanion is also your way of marketing and gaining sales from them.

and by incredibly tight integration with Navigator, notifications can be sent to the customer on a timely basis - automatically when their car is ready after a service, through to when their warranty expires - taking them automatically through the process of buying an extended warranty.

Better still, as a Navigator customer - you can deliver MyAutoCompanion free to your customers as *your* dealer app!

Marketing Messaging

Marketing messages, from Service Reminders through to invites to new model launches can be sent direct to the app.

Calls to action will open the app and take the customer to the right section to process.

This is an phone notification, more powerful than a text or email, with a greater likelihood for being clicked on.

Service Booking

Your customers can create a service booking, straight from the app, in less than 5 clicks. This creates a fully populated service repair order in Navigator just waiting a one-click Service Advisor approval.

The customer is happy, he can book his car in 24 x 7 x 365 with no hassle, and the dealer saves time in customer handling - up to 10 minutes per booking, which could easily equate to a month of saved time per annum!

Service and MOT reminders are sent to the app by pop up messaging and the call-to-action goes straight to the service booking process.

Online Check On

The day before the customer is due in the workshop, Navigator will send a notification to the customer asking them to Check in online.

Just like when you check in for a flight - this reduces time when the customer arrives at the dealership and also provides some additional upsell opportunities!

Saving your customer time in the dealership, reducing those morning queues and also increasing the average invoice value!

Vehicle Health Check Authorisation

The Navigator Vehicle Health Check interfaces with theMyAutoCompanion App so any health-check issues can be communicated to the customer via the app and authorised with a single click. If the customer wishes to send a message to the Service Advisor they can do so within the app.

View and Pay Invoice

Customers receive notifications when their invoice is ready, allowing them to pay in app by credit card or simple bank transfer using their mobile banking. This saves time for the customer when they collect their car and reduces queus at Service Reception in the evenings.

Self Check-Out

Using a keybox unit, customers can self-checkout. The Service Advisor reserves the box, which advises the customer in the app and sends a code to open the box. The customer arrives, types in the code at the box and takes his keys. Simple! Happy customer, who can get on his way quickly, and saves the Service Advisor another chunk of time.

Check out all the Navigator modules...

Sales 360 - The Heart of Navigator DMS

Sales 360 is the Navigator sales enquiry manager module. It collects, collates and cross-references all of a customer’s different digital enquiries into one place, prompting one salesperson to handle the details and streamlining the entire transition from enquiry to sale.

All Enquiries from All Sources

Sales 360 is one of the most valuable pieces of software available to dealership sales staff. It is a central Lead magnet - picking up information from all sources - email, web contact forms, Autotrader and other third parties. It aggregates them into a single Enquiry, giving your sales team a true 360 degree view of the prospect.

Also, as a fully integral part of the Navigator system, if the prospect already has a relationship with the dealership, this is highlighted - including details of their existing car, when they bought it, what deal they bought on and their Service History.

Sales Enquiry Management Made Easy

Sales 360 is the Navigator sales enquiry manager module. It collects, collates and cross-references all of a customer’s different digital enquiries into one place, prompting one salesperson to handle the details and streamlining the entire transition from enquiry to sale.

Never Miss a Lead with Sales 360 Diary Prompts

The tasks diary in Sales 360 means you never miss a beat. The diary prompts you with contact details, reminders and actions.  

And it’s where new enquiries pop up for your immediate attention.

360 Degree View of the Enquiry

To build your sale you need all the facts to hand. So Sales 360 compiles everything into one screen: from the customers’ contact details to their PX valuation; from their a new car enquiry via the manufacturer’s website to their test drive requests; right down to their finance company report.

This single contact stream converts multiple enquiry requests from the same customer automatically and seamlessly into a single enquiry.

Sales 360 Product Walkthrough

Your Sales Team will use Sales 360 to provide an Integrated CRM & Lead Management, which seamlessly integrates with vehicle stock management, and sales order processing.

It means your team can pick up a lead, follow it through and raise, invoice and handover a vehicle – simply and fully integrated.

Watch the video above, or read the information below for an overview of the key features.

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