Customers don't know what the solutions to their problems are.
"The car pulls to the left" "It's making a funny sound"
We need to diagnose the problem.
See how Navigator follows a customer request to diagnose a problem through to the workshop, giving the technician the correct instructions and making a cohesive report on the final invoice so the customer can see what work was done and why
Customers don't know what the solutions to their problems are.
"The car pulls to the left" "It's making a funny sound"
We need to diagnose the problem.
see how