The past quarter has been a transitional quarter for us. It started with the loss of my complete Sales Team for varying reasons, but this has been an opportunity to build a better process, with better tools and look for better results moving forwards. We've put a lot of work into this, and it's great to get recognition for this by being awarded Best Overall Business by Action Coach Sheffield for Q3.
Over the past 3 months I've been working from scratch - with some outside help of course - reading lots of material. A nod to Andy Bounds and Marcus Sheridan in particular at this point. This has resulted in a completely refreshed Sales and Marketing process along with new systems to support them - which I've been trialling with myself as guinea pig in the Sales role!
I'm by no means a Sales Exec , but by simply following process, I've managed to outsell the company target, at a better price and with a shorter enquiry-close time than ever before. All this, working sales part-time at probably one day a week. I've been working to the KPI's we've generated, to help monitor where I need to focus to ensure I meet the goals
I'm now ready to bring on a new sales team and really crank it up.
The moral is simple - Get the right tools for the job, build a process that works, the right people and use good KPIs to ensure that it's delivered and the business works!
Here at Navigator, we focus on building the tools to do the job ! The right people and building the right process are down to our customers ! Get them right and your business will improve
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